Paying Rent

Paying your rent on time should be one of your main priorities as it forms a key part of the tenancy agreement you have with St Peter’s (Saltley) Housing Association.

It is your responsibility to ensure your rent is paid, whether you pay the rent yourself, or if it is funded by someone else such as your local Housing Benefit office.

If you are having financial problems, do let us know as soon as possible so we can work together to find a solution.

We offer various ways for you to pay your rent.

Allpay Payment Card: Using a payment card you can pay your rent at any Post Office or PayPoint facility. Just hand your Allpay payment card over along with either cash, cheque or your debit card to be swiped. Your payment will be processed electronically and you will be given a receipt as proof of your payment. You should keep this receipt safe for your records.

Debit or Credit Card: You can pay at any time, day or night, 24/7 over the telephone with your debit card. Simply call 0330 041 6497 and follow the telephone instructions.

Debit card payments can also be made online through

Standing Order: Using this method your rent is paid direct to St Peter’s (Saltley) HA from your bank account. Contact the Housing Office, with your bank details including the bank’s address; sort code and account number and a member of staff will be happy to assist you in setting up a standing order.

Click here to download our guide to Paying your rent

Struggling to pay your rent?

If you are experiencing any problems in paying your rent please contact the Housing Office on 0121 327 7265 as soon as possible. We can work with you to avoid rent arrears.


Debt Advice

Free immediate confidential debt advice and support can be obtained from the regulated charities below

StepChange    0800 138 1111

Debt Advice Foundation    0800 043 4050

Citizens Advice Bureau    0808 223 1133

National Debtline    0808 808 4000

Debt Advice Agencies

For further debt advice and assistance please see Debt Advice Agencies